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The use of our website must always be in accordance with the rights and obligations clearly set out on the website and the rights and obligations set out in the Disclaimer, the Terms of Sale and the Privacy Statement. The whole of these texts are our General Terms and Conditions.

These General Terms and Conditions apply both to us, Willems Verandas nv, and to you, the User. When using our website you explicitly acknowledge and accept that our General Terms and Conditions apply and that the application of our own General Terms and Conditions is fully waived.

We may deviate from the Terms and Conditions in exceptional cases, provided that these deviations are laid down in writing and accepted by all parties. These deviations only apply to replace or supplement the clauses to which they relate and do not affect the application of other provisions of the General Terms and Conditions.


1. Who are we?

The website, and related websites:, and are an initiative of:

Willems Veranda's nv

Lievensveld 7
9600 Ronse
BE 0425.385.283

+32 (0)55-21 85 31

Feel free to contact us if you have any further questions or comments; we promise a prompt reply!


2. Our website

2.1 Proper functioning, safety and accessibility
You can rest assured, we provide a user-friendly website that is safe for any User. We therefore take all reasonable measures to ensure the proper functioning, security and accessibility of our website. Nevertheless, we cannot give you an absolute guarantee and our measures should be regarded as an obligation of means.

Any use of the website is always at your own risk. This means that we shall not be liable for any damage resulting from malfunctions, interruptions, harmful elements or defects of the website, irrespective of the existence of any extraneous cause or force majeure.

We have the right to restrict and/or interrupt access to our website in whole or in part at any time, without prior warning. In principle, we will do this only if the circumstances justify it, but this is not an absolute condition.

2.2 Content on our website
The content of the website is largely determined by us and we take the utmost care in creating it. This means that we take the necessary measures to keep our website as complete, accurate and up-to-date as possible, even when content is provided by third parties. The content on our website may be changed, supplemented or removed at any time.

However, we cannot guarantee the quality of the information on our website. It is possible that information is not complete, sufficiently accurate and/or useful. We are therefore not liable for any (direct or indirect) damage suffered by the User as a result of the information on our website.

In the event that certain content on our website violates applicable laws and/or infringes the rights of third parties and/or is simply unacceptable, we ask you to notify us as soon as possible so that we can take the appropriate measures. For example, we may proceed with partial or complete removal and/or modification of the content.

Our website contains content that can be downloaded. Any downloading from our website is always done at your own risk. We are not liable for this and any damage resulting from a loss of data or damage to the computer system is the sole responsibility of the User.

Specifically for prices and other information about products on the website is a reservation of obvious programming and typing errors. The User cannot claim an agreement with Willems Veranda's nv on the basis of such errors.

2.3 What we expect from you as a User
The User also bears a certain responsibility when using our website. The User must always refrain from actions that may have a harmful impact on the proper functioning and security of the website. For example, the website may not be used to circumvent our business model and/or to collect information from other Users on a large scale.

Consequently, it is not permitted to use our website for the distribution of content that could cause damage to other Users of the website, such as the distribution of harmful software such as computer viruses, malware, worms, trojans and cancelbots. This also includes the distribution of unsolicited and/or commercial messages through the website, such as junk mail, spamming and chain letters.

We reserve the right to take all necessary actions that may result in recovery for us and for our Users, both judicially and extrajudicially. The User is solely and personally responsible if his actions and conduct effectively cause damage to the Website and the other Users. In that case he must indemnify Willems Veranda's nv from any damage claim that follows.

3. Links to other websites

The contents of our website may contain a link, hyperlink or framed link to foreign websites or other forms of electronic portals. A link does not automatically mean that there is a connection between us and the foreign website, nor that we (implicitly) agree with the content of these websites.

We do not control these foreign websites and are not responsible for the safe and correct operation of the link and its ultimate destination. Once one clicks on the link one leaves our website and cannot hold us responsible for any damages.

Foreign websites may not offer the same guarantees as we do. Therefore, we recommend that you carefully read the Terms and Conditions and Privacy Statement of these websites.

4. Intellectual property

Creativity deserves protection, as does our website and its content. The protection is provided by intellectual property rights and belongs to all entitled parties, being Willems Veranda's nv and third parties. By content we mean the very broad category of pictures, video, audio, text, ideas, notes, drawings, articles, etc. All this content is protected by copyright, software law, database law, design law and other applicable (intellectual) property rights. The technical nature of our website itself is protected by copyright, software law and database law.  Any trade name we use on our websites is also protected by applicable trade name law or trademark law.

Each User is granted a limited right to access, use and display our websites and its content. This granted right is non-exclusive, non-transferable and can only be used within a personal, non-commercial framework. We therefore ask our Users not to use and/or make any changes to the items protected by these rights without the consent of the rights holder. Willems Veranda's nv attaches great importance to its intellectual property rights and has taken all possible measures to ensure their protection. Any infringement of the existing intellectual property rights will be prosecuted.

5. Processing of personal data

The information you provide is necessary for processing and completing orders, and preparing invoices and warranty contracts. A minimum of data is required for each order. Further data may be requested in function of the personalization of the order. If the minimum data are missing, the order will inevitably be cancelled. The Buyer's personal data will be processed solely in accordance with the Privacy Statement which can be consulted via our website


6. General provisions on the General Terms and Conditions

We reserve the freedom to change, expand, limit or discontinue our website and the services associated with it at any time. This may be done without prior notice to the User, nor shall it give rise to any compensation.

These General Terms and Conditions (including the Terms of Sale) shall be governed and interpreted exclusively in accordance with Belgian Law. All disputes relating to or resulting from offers made by Willems Veranda's nv, or agreements entered into with it, shall be submitted to the competent court in the judicial district of Antwerp.

Should the operation or validity of one or more of the above provisions of these General Conditions be compromised, this shall not affect the validity of the remaining provisions of this agreement. In such a case we have the right to change the provision concerned into a valid provision of similar intent.